Terms & conditions.

Services are provided by The 59 Clean LLC, serving Kitsap County, Mason County, and Gig Harbor. Insured and bonded. Every cleaner is background-checked.

Your price is an estimate based on the details you give us. We confirm it on your first visit. If the property differs materially from what was described, we re-quote before starting and you may decline.

There’s no deposit and no card needed to book. You pay after your visit is complete, unless you approve a revised quote before work begins.

No contract, no minimum term. Cancel or reschedule for free up to 48 hours before your visit. Cancellations inside 48 hours have a $99 late-cancellation fee. If The 59 Clean cancels, reschedules, or can’t attend for any reason, you’re never charged.

If The 59 Clean cancels, reschedules, or cannot attend for any reason, you’re never charged for that visit.

You’ll provide access at the scheduled time. If we can’t get in (no key, no code, no answer, or pets that prevent us working safely), we’ll call to help sort it out. We wait up to 60 minutes (30 minutes if we can’t reach you) and try to call and text you. If we still can’t get in, the visit counts as a cancellation inside 48 hours and the $99 late-cancellation fee applies.

You pay after each completed visit, by the secure payment link we text you or in cash. If you pay online, it’s processed by our payment provider, and we don’t store your card details.

If we missed something, tell us within 48 hours and we come back and fix it at no cost. If we still can’t make it right, you don’t pay for the areas that didn’t meet standard.

We may decline work we judge unsafe, including roof and ladder work, and we’ll tell you why rather than take a risk with someone’s wellbeing or your property.

We tell you immediately, before you find it. If our team damages something through our own mistake, report it within 7 days of the visit and we’ll repair it, replace it, or reimburse its reasonable value (not the cost of a new one), up to $500 per visit. We are not responsible for: normal wear and tear; damage or defects that were there before the visit; items that were already loose, broken, unstable, or not properly secured or installed, such as shelves, fixtures, wall hangings, and furniture; or laundry that shrinks, fades, pills, bleeds color, or is damaged by items left in pockets, or garments without care labels.

If you opt in, we may call, text, and email you to confirm and remind you of appointments, follow up on a quote you started or a job we completed, and occasionally share offers, seasonal reminders, and perks. Calls and texts may be made using automated technology, including AI-powered voice assistants and AI-generated or prerecorded voices. One opt-in covers all of these, and consent isn’t a condition of purchase. To opt out, reply STOP to any text, tell us on a call, or email booking@the59clean.com and we’ll stop. Message and data rates may apply.

These terms are governed by the laws of the State of Washington. Any dispute will be brought in the state or federal courts located in Kitsap County, Washington.