Questions,
answered.

I answer calls and texts myself, every day from 8 AM to 7 PM. If I miss you, I call back the same day. – Hailey

From the details you give us: your home’s size, bathrooms, condition, pets, and how far we’re driving. It’s an estimate, and we confirm it on your first visit.

If the home turns out to be materially different from what was described, we’ll re-quote before we start, and you can decline.

Yes. The 59 Clean carries $1 million in liability insurance and is bonded. Ask and we’ll send you proof of insurance. Washington UBI 606 280 711.

Everything in the Standard Cleaning, plus inside the oven, fridge and microwave, inside kitchen cabinets and drawers, interior windows we can safely reach, baseboards scrubbed, behind and under the fridge, washer and dryer, and under furniture. Please empty the fridge first. It doesn’t include inside the dishwasher, walls, or grout, hard water stains and heavy grease (a $50–$100 add-on). It takes about 4–6 hours. See exactly what’s included.

Making beds, walls, dishes, windows, and inside the microwave, oven, fridge or cabinets. Most of these can be added for a set price. We also don’t pick up, put away, organize or declutter, and we don’t remove odors or stains. See exactly what’s included.

Pick up everything off the floors: clothes, toys, shoes and boxes. If there are just a few things, we’ll pick them up. If an area has a lot, we skip it and tell you which areas we skipped and why. The price stays the same.

Most homes: a One-Time Cleaning takes 2–4 hours, an Ongoing visit 1–3 hours, a Deep Cleaning 4–6 hours, and a Move-Out Cleaning 3–6 hours.

Your first visit takes a little longer so we can catch up on everything. After that, we come back on the schedule you choose — weekly, every 2 weeks, or monthly — and follow the same cleaning steps every time. No contract, no minimum term.

Yes. Every cleaner is background-checked before they come to your home.

Your choice. We’re happy to bring our own supplies, or use the ones you already have at home — just let us know when you book.

We don’t do odor removal, stain removal, paint removal, mold removal, or similar remediation work. We also turn down work we judge unsafe, like roof and ladder work, and we’ll tell you why.

Tell us within 48 hours and we’ll come back and fix it at no cost. If we still can’t make it right, you don’t pay for the areas that didn’t meet standard.

We tell you right away. If our team breaks something, report it within 7 days and we’ll repair it, replace it, or pay its reasonable value, up to $500 per visit. We aren’t responsible for normal wear, damage that was already there, items that were loose or not secured, or laundry that shrinks, fades, bleeds color, or is damaged by something left in a pocket.

You don’t have to be, but we do need a way in at the scheduled time: a key, a door code, or someone to let us in. We don’t keep keys. Most customers are home to let us in, or leave a door code or lockbox. If we can’t get in, we call and text you and wait up to 60 minutes (30 if we can’t reach you). After that, the visit counts as a late cancellation.

Kitsap County, Mason County, and Gig Harbor. Put your ZIP code in the quote and we’ll tell you right away if we reach you.

Yes. Weekly, every 2 weeks, or monthly. You pick the schedule in your estimate. There’s no contract and no minimum term.

We pick up your laundry, wash and dry it, fold it, and bring it back the same day. You choose the appointment time. It’s priced per laundry basket: $75 a basket in Belfair and Port Orchard, $95 a basket elsewhere in our area, or $55 a basket when you add it to a house cleaning. Comforters and other bulky bedding are priced separately. We wash anything that can be washed at a laundromat, and you can book laundry on its own. You also pay the laundromat machines, about $13.50 a load, from your own prepaid laundromat card: you give us $100 on the first pickup, we load the card, and we return it at every drop-off. If it runs out mid-wash, we pay and add it to your bill. Please leave your detergent with your basket.

You pay after each visit is done, by the card link we text you, Zelle, Apple Pay, or cash. Nothing is due upfront and there’s no card needed to book. Prefer to pay by check, or want the bill sent to a family member? Just ask.

No. There’s no deposit and no card needed to book. You pay after your clean is done. Cancel or reschedule for free up to 48 hours before your visit. Cancellations inside 48 hours, or visits where we can’t get in at the scheduled time, have a $99 late-cancellation fee. If we ever have to cancel, you’re never charged.

No contract, no minimum term. Cancel or reschedule for free up to 48 hours before your visit. Cancellations inside 48 hours have a $99 late-cancellation fee. If we ever have to cancel or reschedule, you’re never charged.

Every day, 8 AM to 7 PM.